
OpenText RightFax
RightFax 10
The market leader in fax server software. OpenText RightFax reduces costs, risks, and overhead associated with standalone fax machines and paper driven processes, integrates with a wide range applications and devices, and securely delivers documents to help organizations with compliance initiatives.
Maintaining over four times the market share of its nearest competitor, OpenText's fax server, RightFax, helps companies across the globe reduce costs associated with managing the business critical faxes and documents that drive their daily operations.
Thousands of organizations have replaced their traditional fax hardware and infrastructure with RightFax, the market leader in fax server software, allowing users to send and receive faxes directly from the desktop. RightFax automates the flow of fax, paper, and electronic documents, which helps businesses deliver information securely and efficiently from virtually any application. RightFax is a fax software application that makes sending and receiving a fax as easy as sending e-mail. Users can easily send a fax to email. RightFax can also provide fax over IP (FoIP) capability by integrating directly into a VoIP network. MFP faxing is also a very common and growing use of OpenText RightFax. By eliminating the steps common in manual processes, organizations can reduce their exposure to risk by securely delivering documents in compliance with key regulations such HIPAA and SOX.

Fax Over IP
Organizations adopting an IP telephony environment can further streamline their messaging infrastructure by enabling Fax over IP support.
Fax over IP (FoIP) is becoming more prevalent in organizations of all sizes as they look for ways to reduce costs and consolidate resources. For companies adopting or transitioning to FoIP, Open Text Fax Server, RightFax Edition (formerly Captaris RightFax) offers a proven, robust, and secure fax document delivery engine they can rely on.
As technology continues to evolve, it becomes easier to have all of your business communications delivered to one convenient location-your email inbox. Think of all the ways you access your email: desktop, laptop, PDA, a kiosk at the airport… And now, with so many companies making the transition to Voice over IP, you can get your voice mail messages at the same time you check your email. Add fax to the mix and you're on a roll!
The Facts on Fax
Fax remains a constant vehicle for business communication, and adding a fax server to the network is like providing everyone in the office with a virtual fax machine at a fraction of the cost in a fraction of the time.
Taking it one step further, companies that are building or expanding their IP infrastructures can benefit from the consolidation of voice, fax, and data on a single, common, broadband resource. The result is significant cost savings, reduced administrative time, and increased security and compliance.
Open Text Fax Server: The Proven Solution for Fax over IP
Open Text Fax Server offers flexibility when it comes to deploying FoIP. Organizations can choose software, hardware, or hybrid solutions, depending on individual requirements, making it easy for companies to leverage their IP infrastructure.
- Experience. Open Text Fax Server leverages LAN/WAN Internet protocols to integrate with other business applications and support distributed deployments. With FoIP support, Open Text easily integrates this new method of transport to leverage a company's IP investments.
- Flexibility. Open Text supports FoIP via software or hardware, enabling users to choose the best fit for their network.
- The best migration path forward. The ROI proposition of a traditional PSTN-based fax server can be future-proofed against changing communication trends towards IP, with the potential to raise the ROI even further.
- Proven in hybrid environments. Most companies that are transitioning from traditional PSTN to VoIP cannot switch over all at once. Open Text Fax Server can simultaneously manage FoIP and PSTN in a mixed-mode environment, as opposed to the all or nothing approach offered by FoIP-only solutions.
- Partnerships with IP vendors and other leading technology players. Open Text has partnerships and tested integrations with industry leading manufacturers like Cisco, Avaya, Nortel, 3COM, Dialogic, and others.
- Integrations with business applications and MFPs. Open Text has strong partnerships and integrations with leading business applications, including Microsoft, Oracle, and SAP, and MFP vendors such as Canon, Hewlett-Packard (HP), IBM, Konica Minolta, Sharp, and Xerox. Such tight integrations ensure Open Text solutions can be leveraged across the organization to streamline document delivery, improve productivity, and reduce costs.
Fax Gateways
Leverage your network resources and reduce costs with a complete IP and software-based fax solution.
Open Text Fax Gateways are purpose built and pre-configured to simplify Fax over IP (FoIP) implementations, providing a cost effective alternative to traditional fax boards and remote fax servers. Deploying an Open Text Fax Gateway together with Open Text Fax Server, RightFax Edition represents a complete solution offering that maximizes your IP infrastructure, facilitates network consolidation, and simplifies branch office fax management.
Benefits of the Open Text Fax Gateway Solution for Software-based Fax over IP
- Simplify the distribution of network fax communications with purpose built Fax Gateways, optimized to work with T.38 and Fax Server
- Bridge the gap
- circuit (i.e., telephone) and IP communications
- Support real-time Fax Server connections using T.38 and standards-based SIP
- Deploy real-time software-based FoIP without requiring a VoIP ready network
- Support a broad range of communications systems, including TDM (T1/E1), PBX, Key Systems and dedicated PSTN trunk circuits
- Provide a standards-based architecture enabling FoIP interoperability in almost any environment
A Complete FoIP Solution

Secure Docs
RightFax SecureDocs provides a centralized and secure document delivery solution enabling certified document exchange with third parties via the fax server.
With the heightened concern for protecting information privacy, preventing fraud, and meeting tightened regulatory compliance guidelines, having secure and confirmed delivery options for sensitive information is vital to conducting business. SecureDocs brings together the best of fax and email to provide a centralized and secure fax and electronic document delivery solution that safeguards the transmission of your business documents from both the desktop and back-office applications.
Why SecureDocs?
While email and FTP sites are often considered the primary vehicles for transferring electronic information, they do not meet the security or regulatory requirements for the electronic exchange of sensitive documentation.
- Standard email is not private and has no audit trail or delivery confirmation.
- Email systems restrict oversized attachments
- Users and organizations are reluctant to use FTP sites
- Email does not integrate for automated high-volume document deliveries
Benefits and Features
SecureDocs is an add-on module to OpenText RightFax that leverages the ubiquity of email as well as the security and auditing features built in to RightFax.
- Confirmed email delivery
- Encrypted and secure documents
- Files delivered in native format (i.e. Excel)
- Time stamped delivery verification
- Secure delivery of application generated documents
- Easy administration and auditing
- Support for high-resolution and color documents